Rupiah138 Terms & Conditions — A Complete Guide for All Malaysian Members

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and rupiah138 ("we", "platform", or "service"). By registering as a member, accessing, or using any part of the rupiah138 platform, you confirm that you have read, understood, and agreed to be bound by all provisions contained in these Terms.

If you do not agree with any part of these Terms, please do not register for or use rupiah138's services. Continued use of the platform following the publication of any amendments to these Terms constitutes your acceptance of those changes.

To register and use rupiah138's services, you must meet all of the following eligibility criteria without exception:

• Be at least 21 years of age at the time of registration
• Be residing in or physically located in Malaysia when using the services
• Register under your own name — not on behalf of anyone else
• Never previously suspended or banned from the rupiah138 platform
• Possess full legal capacity to enter into a binding agreement
• Not currently enrolled in any self-exclusion programme on any gambling platform

Rupiah138 reserves the right to request proof of age at any time. If a member is unable to verify their age, or if there is reasonable cause to believe a member is underage, the account will be suspended immediately pending verification. Any winnings accrued while an underage account was active may be forfeited.

Each individual is permitted to hold only one (1) active rupiah138 account. Multiple account registrations by the same individual — whether using the same or different names, phone numbers, email addresses, devices, or IP addresses — are strictly prohibited and constitute a serious breach of these Terms.

• You are solely responsible for keeping your account username and password secure
• Never share your login credentials with anyone
• All activity that takes place on your account is your responsibility
• Report any unauthorised account access to rupiah138 customer support immediately
• Use an active email address and phone number that can be reached

Rupiah138 reserves the right to request identity verification documents (KYC — Know Your Customer) from members at any time, particularly prior to processing large withdrawals. Required documents may include a copy of your Malaysian identity card (MyKad), proof of current address, and proof of the payment method used. Failure to submit the requested documents within 7 days will result in a temporary account suspension.

All financial transactions on the rupiah138 platform are conducted in Malaysian Ringgit (MYR). Only Malaysian local payment methods are accepted, namely:

• Touch 'n Go eWallet — instant deposit, no additional minimum limit
• DuitNow — direct transfer from any DuitNow-supported Malaysian bank
• GrabPay — via a GrabPay account registered under the member's name
• FPX (Maybank2u & CIMB Clicks) — supported Malaysian online banking
• Boost — via a Boost account registered under the member's name
• ShopeePay — via a ShopeePay account registered under the member's name

The minimum deposit is RM20 per transaction. There is no standard daily maximum deposit limit; however, deposits exceeding RM10,000 within a 24-hour period may require additional verification for compliance purposes. All payment methods must be registered in the same member's name — depositing using another person's account is strictly prohibited and may result in account suspension.

Rupiah138 members may request a withdrawal of funds from their account balance at any time, subject to the following conditions:

• Minimum withdrawal is RM50 per transaction
• Withdrawals are processed to the same payment method used for the member's original deposit
• KYC verification must be completed before your first withdrawal is processed
• If there is an active bonus in your account, its rollover requirement must be fulfilled first
• Standard processing time is 15 to 30 minutes
• Withdrawals exceeding RM5,000 may require 1 to 2 hours to process

Rupiah138 reserves the right to temporarily hold a withdrawal while a security review is conducted if unusual activity is detected on an account. In such cases, customer support will contact the member within 24 hours to resolve the matter. Approved withdrawals cannot be cancelled.

Rupiah138 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, betting rebates, special match promotions, and a loyalty program for existing members. All bonuses are subject to specific terms stated on the relevant promotions page, as well as the following general principles:

• All bonuses carry a minimum rollover requirement that must be met before withdrawals are permitted
• The RM500 welcome bonus is for new members only — one claim per member
• The minimum deposit to qualify for the welcome bonus is RM20
• Bonus validity is typically 30 days from the date of credit unless otherwise stated
• Bonuses cannot be claimed by members using a VPN or proxy
• Any attempt to abuse bonuses will result in bonus cancellation and further action

Wagering contributions toward rollover requirements vary by game type. Sports betting typically counts at 100% toward the rollover. Live Casino bets may count at a different rate. Virtual sports may carry a lower contribution rate. Please check the specific bonus terms page for accurate details before claiming any bonus at rupiah138.

Rupiah138 reserves the right to modify, cancel, or terminate any promotion at any time without prior notice. rupiah138's decisions regarding bonus eligibility and claim verification are final.

All bets placed on rupiah138 are subject to the betting rules applicable to the relevant sport or game. Once a bet has been confirmed, it cannot be cancelled or modified by the member.

• Minimum bet is typically RM2 for virtual sports and RM5 for real sports
• rupiah138 reserves the right to set maximum betting limits for any market or member
• The odds displayed at the time a bet is confirmed are the odds that apply
• In the event of a significant odds error due to a technical fault, rupiah138 reserves the right to void the affected bet
• Accumulator betting — all selections must be correct for winnings to be processed
• Bets placed on matches proven to have been manipulated will be voided and stakes returned

If a match is suspended or abandoned before completion, settlement rules vary by sport. For football — a match that is suspended and not resumed within 48 hours will result in all bets being voided and stakes returned. For badminton and e-sports, similar rules apply in accordance with the relevant tournament governing body. Please refer to the sport-specific rules page on rupiah138 for full details.

Live match betting at rupiah138 allows members to place bets while a match is in progress. Given the dynamic nature of in-play betting, the following additional conditions apply:

• Odds may change at any time during a match — the odds at the time of confirmation are the ones that apply
• rupiah138 reserves the right to temporarily suspend in-play markets during periods of uncertainty
• Bets placed during a live stream "delay" are entirely at the member's own risk
• The Cash Out feature is available on most markets but is not guaranteed under all circumstances
• The Cash Out price is final and cannot be renegotiated once accepted

Members should be aware that there may be a delay between events occurring on the field and the information displayed on the platform. rupiah138 is not liable for losses arising from third-party technical delays in match data feeds. Live statistics provided are for informational purposes only and are not a guarantee of results.

Live Casino games and virtual sports at rupiah138 are operated using technology that meets industry standards. For Live Casino — all games feature real dealers operating from a licensed studio. For virtual sports — all outcomes are generated using a Random Number Generator (RNG) system that has been certified by an independent third-party auditing body.

• Virtual Sports results are entirely random and cannot be influenced by any party
• RTP (Return to Player) for virtual sports is approximately 97% — independently audited
• In the event of a technical disruption during a Live Casino game, any affected round will be voided
• Casino winnings obtained during a known system outage may not be processed
• All game records are stored and can be reviewed by members upon request

Rupiah138 expects all members to engage with our platform and support team respectfully and in good faith. The following conduct is strictly prohibited and may result in account closure:

• Use of automated software, bots, or algorithms to place bets
• Opening multiple accounts to exploit promotions or bonuses
• Colluding with other players to manipulate game outcomes or exploit odds
• Depositing funds that may be derived from illegal activities
• Acting in a rude, threatening, or abusive manner towards the customer support team
• Sharing or selling access to your rupiah138 account to any third party

Rupiah138 employs advanced fraud detection technology and works closely with relevant authorities to identify and prevent platform abuse. Members suspected of involvement in fraudulent activity will be temporarily suspended while an investigation is conducted.

Members may close their rupiah138 account at any time by contacting customer support. Prior to closure, all remaining funds in the account — excluding bonus funds that have not yet met rollover requirements — will be returned to the member via the original payment method.

Rupiah138 reserves the right to suspend or close any member's account without prior notice in the following situations:

• Violation of any provision within these Terms and Conditions
• Failure to submit the requested KYC verification documents
• Detection of fraudulent activity or money laundering
• Use of false information during registration
• Requests from relevant authorities or regulatory bodies

In the event of account closure due to a violation, rupiah138 reserves the right to forfeit any bonus balance that has not met the rollover requirement and to withhold the actual balance pending an investigation. Members whose accounts have been closed for disciplinary reasons are not permitted to re-register without explicit authorisation from rupiah138 management.

Rupiah138 provides the platform on an "as-is" basis and makes no guarantees of continuous, uninterrupted availability. To the extent permitted under Malaysian law, rupiah138 is not liable for:

• Financial losses arising from bets placed using our platform
• Service disruptions caused by factors beyond our control
• Losses arising from unauthorized access to your account due to your own negligence
• Delays in deposit or withdrawal processing caused by third-party systems
• Any indirect or consequential losses arising from the use of the rupiah138 platform

However, the liability limitations above do not apply in cases of gross negligence or proven fraud on the part of rupiah138. Our liability to you is limited to refunding deposits that have not been wagered, in the event of platform disruption caused by a system failure on our end.

Rupiah138 takes the protection of our members' personal data seriously. The collection, use, and storage of your personal data is carried out in accordance with our separate Privacy Policy and in compliance with Malaysia's Personal Data Protection Act 2010. By registering as a member, you consent to the collection and processing of your personal data as described in our Privacy Policy.

• Your personal data is protected with 256-bit SSL encryption
• We do not sell or share your data with third parties without your consent
• You have the right to request a copy of the personal data we hold about you
• You may request the correction of any inaccurate or outdated data
• Your data may be shared with relevant authorities where required by law

For full details on how we manage your personal data, please refer to our Privacy Policy rupiah138, accessible at any time.

Rupiah138 is committed to promoting responsible gaming and the overall well-being of all our members. We believe that betting is a form of entertainment that should always be enjoyed in full control and with a healthy mindset.

Responsible gaming tools available on rupiah138 include:

• Daily and weekly deposit limits — set a limit on how much you can deposit within a given period
• Per-session betting limit — control over how much can be wagered in a single session
• Temporary cool-off period — a break from the platform for 24 hours, 7 days, or 30 days
• Long-term self-exclusion — temporary or permanent account closure at the member's own discretion
• Play time reminder — notification after a set period of play

If you feel that your betting habits are starting to have a negative impact on your life, please contact the national helpline at 1800-88-6650 or contact the rupiah138 support team for help activating self-control tools. For more information, visit the Responsible Gaming page.

Rupiah138 reserves the right to amend, modify, or update these Terms and Conditions at any time. Any material amendments will be communicated to all members via their registered email address at least seven (7) days before taking effect. Minor, non-material amendments may be enforced with shorter notice or without a separate notification.

Continued use of the rupiah138 platform after any amended Terms take effect will be considered full acceptance of those amended Terms. If you do not agree with the changes, you have the right to close your account and withdraw your actual balance before the amendment takes effect.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through voluntary negotiation. Should negotiation fail, the dispute shall be settled by binding arbitration in accordance with the applicable rules in Malaysia. Exclusive jurisdiction over any legal proceedings relating to these Terms shall vest in the competent courts of Malaysia.